Privacy Policy
This Privacy Policy explains how Beta Trainers LLC, 1111B S Governors Ave, Dover, DE 19904, United States ("we", "us") collects, uses, and protects information when you use our website, teacher training courses, scorecard quizzes, student area, and related services (the "Service"). Please read it together with our Terms of Use.
1. Information we collect
- Information you provide: your name, email address, and (when applicable) phone number, when you register, purchase a course, fill a landing page form, or complete a quiz/scorecard; quiz answers you submit; profile and progress data in the student area; content you post in any community or teacher portal.
- Payment information: payments are processed by our payment provider (Stripe). We do not store your full card number.
- Authentication: if you log in with a provider such as Google, we receive the profile information that provider shares (e.g., name and email).
- Technical information: IP address, browser type, device information, referring page, and pages you visit, collected through cookies and similar technologies, including analytics and advertising pixels (Google Tag Manager/Analytics and Meta Pixel).
2. How we use your information
- To create and manage your account and deliver the courses and content you purchased.
- To process and confirm payments and send receipts.
- To send your scorecard results, course access, and related emails you asked for.
- To send marketing and educational sequences you may be interested in (with an easy unsubscribe in every email).
- To send transaction or service notifications by email or SMS/WhatsApp (for example, purchase confirmations).
- To improve the Service, understand usage, and keep it secure.
3. Legal basis (where applicable)
Where the GDPR or similar laws apply, we process personal data based on: your consent (e.g., marketing emails), the performance of a contract (e.g., delivering your course), our legitimate interests (e.g., security and analytics), and compliance with legal obligations.
4. Sharing with service providers
We share information only with trusted providers that help us operate the Service, including: Stripe (payments), Amazon Web Services (SES email delivery, S3 video hosting), Twilio (SMS/WhatsApp notifications), Google (analytics and Tag Manager, and authentication if you choose Google login), and Meta (advertising pixel). These providers may process data under their own policies. We do not sell your personal information.
5. Cookies and similar technologies
We use cookies, local storage, and pixels to keep you logged in, remember your quiz progress, and understand how the Service is used. You can disable cookies in your browser, but some features may not work correctly. Marketing pixels may be used to measure ads and build audiences; you can opt out through your browser or the relevant ad platforms.
6. Retention
We keep personal information only as long as needed for the purposes described here or as required by law (for example, for accounting and tax records of purchases).
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, to restrict or object to certain processing, to data portability, and to withdraw consent at any time. California residents have rights under the CCPA/CPRA (including to know and delete personal information). To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by law.
8. Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (TLS), input sanitization, and rate limiting on sensitive endpoints. No method of transmission or storage is 100% secure.
9. International data transfers
We are based in the United States and use providers that may process data in other countries. When we transfer data, we rely on appropriate safeguards, such as standard contractual clauses where required.
10. Children
The Service is for adults aged 18 or older and is not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.
11. Email and marketing
Every marketing email we send includes an unsubscribe link. If you unsubscribe, we will stop sending you marketing emails, though we may still send transactional messages related to your account or purchases.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Significant changes will be communicated on the Service.
13. Contact
Privacy questions or requests: [email protected] · Beta Trainers LLC, 1111B S Governors Ave, Dover, DE 19904, United States.